Any personal details that you supply to us will be kept completely confidential*. Your Name, E-mail address (must be a valid e-mail address for billing purposes), MSN, X-Fire, Steam ID and any other contact details you provide will not be given out to anyone else under any circumstances.

You can ask us at any time to delete your registration details and we will do so without question. Please Note: You will then not be able to book for any LAN events without first re-registering.

You have a right to know the details of any personal information The Frag Factory holds about you. You also have the right to have your details corrected or deleted. Please send all your requests and/or enquiries about our privacy policy here.

Please Note: We do not collect any other information about you except what you supply to us yourselves.

*Your GamerTag will be used on Lan bookings in the event that you do NOT supply a Reservation Name when checking out.